Voice of Customer


Voice of Customer

Standard of care and protocols

Investigating the standard of care and protocols is a useful and efficient way to tune in to the voices of your customers.

Customer Satisfaction

Customer satisfaction is the standard approach for measuring customer opinion and collecting feedback about your company/products/services.

Impact on patients’ and caregivers’ QoL

We place specific emphasis on how patients and caregivers describe their quality of life as this represents a cornerstone of many treatments.

Evaluating support programs/apps

Evaluating apps or support programs helps provide insight into customers’ standpoint and enables to maintain a close rapport with them via innovative solutions.

Congress Research

Congress research is a time and cost-efficient way of learning directly from prominent HCPs, including KOLs, in a convivial and engaging environment for them.


c o n n e c t

We help you make confident decision based on data

Phone Number

+33 (0) 139 141 301


16 Rue Washington, 75008 Paris

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